Background: When working in Coronavirus Diseases (COVID-19) wards and ICUs, Health Care Workers (HCWs) face numerous physical and psychosocial challenges. The purpose of this study was to look into the difficulties that HCWs face when caring for COVID-19 patients.
Method: A qualitative phenomenological study was used, and the study sample included 12 HCWs (8 nurses and 4 doctors) who worked specifically with COVID-19 patients. A semi-structured interview guideline was used for data collection, and Giorgi's method was used for analysis.
Results: During the pandemic, HCWs faced numerous challenges while caring for COVID-19 patients in a hospital. HCWs faced five major challenges: (i) increased workload and staff shortages, (ii) mental stress, (iii) social stigma and isolation, (iv) resource scarcity, and (v) a lack of specific skill training.
Conclusion: While caring for COVID-19 patients during the pandemic, health care workers faced numerous physical, psychological, and social challenges. As a result, these issues must be addressed in order to provide quality care in the hospital.